INFRASTRUCTURE SERVICES
WE SUPPORT REMOTE CAMPS AND INFRASTRUCTURE PROJECTS ACROSS THE UK
Our customers work in challenging environments, from temporary camps in remote locations to large civil engineering projects, and we’re on hand 24/7 to support their catering and FM requirements
HOME AWAY FROM HOME
Our customers often spend weeks at a time away from home, and we are committed to creating a welcoming environment for them, putting their wellbeing at the forefront of everything we do
We understand the importance of great food to fuel our customers for their shifts and to enable them to socialise and wind down after work, along with clean and comfortable accommodation to relax and re-energise in.
As well as providing first class foodservice and facilities management, our teams become an integral part of their camp communities and look out for the wellbeing of our customers. We recognise the challenges of working in remote, often harsh locations and promote our Wellness programme to address all aspects of wellbeing.
EXTENSIVE MOBILISATION CAPABILITY
Mobilising infrastructure projects is often highly complex, and we work with our clients throughout the design and build phases into business-as-usual operations. Our project team collaborates from the outset to manage the set-up of our services.
We are experienced in effectively implementing the wide range of services our customers need, whether they are based in fixed locations, remote areas or they are moving around.
Our commitment covers the whole project, including demobilisations, and we remain on sites for as long as our clients need us.
A PROVEN SUPPLY CHAIN
Getting supplies to remote locations can be challenging. We have a well-established network of proven sourcing and logistics partners, guaranteeing quality products and consistency of supply across the UK.
When it comes to food, we’re able to source everything our customers need and ensure delivery to hard to access locations, including isolated rural areas and islands. Recognising the positive impact we can have, we source as many products and services as possible from the local area.
If our clients need a Total FM solution, we have a reliable network of specialist delivery partners who we can call on and deploy.
GREAT SERVICES DELIVERED BY GREAT TEAMS
Isolated camp locations, phased infrastructure projects and the fixed term nature of contracts can make resourcing difficult, but our people proposition ensures that we attract and retain the best talent.
This includes a competitive rewards and benefits package and great opportunities for career progression through a wide variety of apprenticeships and our Career Pathways programme.
Our in-house recruitment specialists work with an established network of agencies and employment partners to guarantee coverage across the UK. We also work with trusted local providers to maximise the opportunities for people living in the communities closest to our sites.
FOODSERVICE THAT ENHANCES THE WORKPLACE EXPERIENCE
Our food offers are designed to prepare our customers for work and bring them together to socialise when their shifts are finished. We want our food to be the highlight of the working day.
Whether we are preparing food for desk-based customers dining in fixed locations or construction workers operating in remote areas, our focus is on providing appetising and nutritious meals using high quality ingredients.
Our chefs are regularly involved with the design and build of catering facilities and have experience of developing greenfield sites into fully functioning kitchens within very short timeframes.
HIGH STREET INSPIRED RETAIL SOLUTIONS
We provide cafés, bars and stores offering customers a selection of hot and cold food and drinks for now, as well as carefully selected food for later and non-food ranges.
We work independently and with well-known brands including Costa, Starbucks, Greggs and Subway. Our partnership with Change Please social enterprise coffee supports people experiencing homelessness with housing, training and support into employment.
The ways we deliver our offers to our customers is becoming ever more important. Scaling the benefits of the latest technology is now an essential part of our service, from 24/7 frictionless and self-service options to click & collect or click & deliver via the ESS App.
PARTNERING WITH CLIENTS ON A WIDE RANGE OF FM SERVICES
Across ESS, we clean over 21 million square metres every week for our clients, from secure offices and accommodation to medical centres and sports facilities, in locations including offshore platforms and drilling rigs and remote island locations.
We provide more than 100 other Soft FM services too, including administration and reception, waste management, reception services, hotel management and laundry. You name it and we can do it.
Our people are multi-skilled, providing greater flexibility and efficiency.
We also work with Hard FM partners to offer TFM solutions and we’re on all the major procurement frameworks.
EMBRACING TECHNOLOGY TO BENEFIT CLIENTS AND CUSTOMERS
Our clients and customers can expect to see the latest innovations in our contracts.
Whether it’s self-service infrastructure to increase service availability, click & deliver via the ESS App, or the fully frictionless technology, we are committed to giving people what they need.
Technology also makes us more sustainable and efficient, with practices such as chemical free and robotic cleaning delivering an array of benefits.
We deploy digital auditing across our estate to consistently analyse and improve our services and our clients can see all their contract data in one place via our bespoke performance dashboard.
